Fulfilling the requirements of residents and the community while maintaining outstanding customer satisfaction

With over 20 years’ experience in facilities management, we offer a high quality service, to ensure your properties are fully compliant and maintained. Our Services include planned and reactive maintenance as well as full refurbishments to help improve social housing across the UK through collaboration with providers and residents.

We listen and respond to the needs of our customers which is critical to the continual improvement of our services.

Creating the ideal environment for your customers

Ascot delivers high quality planned and reactive maintenance as well as new builds, full refurbishments and energy management for retailers, including those in the leisure and entertainment business.

Our expert Project and Account Management Teams are focused on ensuring minimised disruption and downtime for your properties, whilst completing works to a high standard, within required timeframes, to ensure your customers have the best experience in a quality environment.

We have over 15 years’ experience of working with one of the UK’s largest gaming operators and have also completed full design and builds of Swimming Pools and Leisure Centres.

Putting our customers and their patients at the heart of our service model

In a healthcare setting, such as a hospital, hospice or care home, proper management and cleanliness of facilities is of extreme importance.

At Ascot, we collaborate closely with healthcare providers to deliver innovative, customised solutions that meet national and local healthcare needs.

Our BICSc accredited cleaning teams ensure high quality management of cleanliness, disinfection and waste disposal and our skilled engineering teams work to our bespoke planned maintenance programme ensuring all equipment, such as alarm systems, security systems, HVAC and electrical systems are routinely checked, maintained and monitored keeping performance at the highest standard and, in the event that an unforeseen failure occurs, our 24/7 reactive maintenance service will ensure your facility is back up and running in no time.

Providing high-quality services that create safe, compliant, and engaging learning environments.

Ascot offers tailored solutions aimed at maintaining the integrity of educational settings. We deliver sustainable, non-disruptive services and foster successful partnerships with schools, colleges, and higher education institutions across the UK.

Student safeguarding is a priority in this sector, which is why all our employees are DBS vetted to ensure a safe and secure environment for all.

We have great experience in full refurbishments and maintenance of school premises, including installation of structural elements, fire doors, alarm systems, hot and cold water supplies, carpets, power, lighting and data, ventilation systems and all decoration and building/fabric works.

Great Lever Health and Childrens Centre Case Study

Delivering best in class workplace solutions

Our approach to commercial facilities management is supported by industry leading technology, delivered by a highly qualified and experienced team of facilities managers.

Our services include full asset management, cleaning, security, porterage, front of house and grounds maintenance.

With a wealth of experience in working in this sector, Ascot have a good understanding of what makes an environment a great place to work. Our customers benefit from an employee-focused FM Solution that prioritises the wellbeing, productivity and overall experience of all building users.

We work closely with our customers and service partners, opting for a collaborative and partnership approach. This approach won the IWFM “Innovation in Supplier Relationships” award, recognised by the facilities management industry as best in class for workplace and facilities management.

Our ability to adapt quickly to the ever changing needs of our customers sets us apart from the competition. In keeping with our philosophy of ‘Continuous Improvement Through Innovation’, we have developed a nationwide 24-hour service delivery strategy that exceeds statutory and legislative requirements, compliance and quality standards, streamlines services and reduces costs.

This is under-pinned with comprehensive industry accreditations including ISO 9001, 14001, 45001 and Cyber Essentials Plus, as well as Constructionline Silver accreditation.

We are experts in integration, we look beyond independent building systems. We treat them as connected and responsive devices which interact with building operators and occupants and give them new levels of visibility, safety, and actionable information to optimise building performance. Our core services include 24/7 Reactive Maintenance via a dedicated Helpdesk, Cleaning, Security and Concierge Services, Planned Preventive Maintenance, 24/7 Bureau Monitoring, Remedial works, Small and Major Project Delivery and Energy Management Services.