Who We Work With - Ascot Services

We build partnerships that last.

Our award-winning partnership approach ensures relationships that last.

Ascot prides itself on building strong, long-term relationships with our clients through excellent customer service, responsiveness, trust and shared objectives along with a deep understanding of their requirements.

Our ability to quickly flex to the needs of our customers from both a service and technology point of view means that we can quickly and easily make changes to support our customers. This unique ability sets us apart from our competitors who may be reliant on third parties or corporate limitations to make changes quickly.

Why Work With Ascot?

Our Responsibilites Our People About Us Who We Work With

Sectors we work in.

Social Housing.

Fulfilling the requirements of residents and the community while maintaining outstanding customer satisfaction

With over 20 years’ experience in facilities management, we offer a high quality service, to ensure your properties are fully compliant and maintained. Our Services include planned and reactive maintenance as well as full refurbishments to help improve social housing across the UK through collaboration with providers and residents.

We listen and respond to the needs of our customers which is critical to the continual improvement of our services.

Leisure.

Creating the ideal environment for your customers

Ascot delivers high quality planned and reactive maintenance as well as new builds, full refurbishments and energy management for retailers, including those in the leisure and entertainment business.

Our expert Project and Account Management Teams are focused on ensuring minimised disruption and downtime for your properties, whilst completing works to a high standard, within required timeframes, to ensure your customers have the best experience in a quality environment.

We have over 15 years’ experience of working with one of the UK’s largest gaming operators and have also completed full design and builds of Swimming Pools and Leisure Centres.

Health Services.

Putting our customers and their patients at the heart of our service model

In a healthcare setting, such as a hospital, hospice or care home, proper management and cleanliness of facilities is of extreme importance.

At Ascot, we collaborate closely with healthcare providers to deliver innovative, customised solutions that meet national and local healthcare needs.

Our BICSc accredited cleaning teams ensure high quality management of cleanliness, disinfection and waste disposal and our skilled engineering teams work to our bespoke planned maintenance programme ensuring all equipment, such as alarm systems, security systems, HVAC and electrical systems are routinely checked, maintained and monitored keeping performance at the highest standard and, in the event that an unforeseen failure occurs, our 24/7 reactive maintenance service will ensure your facility is back up and running in no time.

Schools.

Providing high-quality services that create safe, compliant, and engaging learning environments.

Ascot offers tailored solutions aimed at maintaining the integrity of educational settings. We deliver sustainable, non-disruptive services and foster successful partnerships with schools, colleges, and higher education institutions across the UK.

Student safeguarding is a priority in this sector, which is why all our employees are DBS vetted to ensure a safe and secure environment for all.

We have great experience in full refurbishments and maintenance of school premises, including installation of structural elements, fire doors, alarm systems, hot and cold water supplies, carpets, power, lighting and data, ventilation systems and all decoration and building/fabric works.

Great Lever Health and Childrens Centre Case Study

Commercial Offices.

Delivering best in class workplace solutions

Our approach to commercial facilities management is supported by industry leading technology, delivered by a highly qualified and experienced team of facilities managers.

Our services include full asset management, cleaning, security, porterage, front of house and grounds maintenance.

With a wealth of experience in working in this sector, Ascot have a good understanding of what makes an environment a great place to work. Our customers benefit from an employee-focused FM Solution that prioritises the wellbeing, productivity and overall experience of all building users.

We work closely with our customers and service partners, opting for a collaborative and partnership approach. This approach won the IWFM “Innovation in Supplier Relationships” award, recognised by the facilities management industry as best in class for workplace and facilities management.

Our ability to adapt quickly to the ever changing needs of our customers sets us apart from the competition. In keeping with our philosophy of ‘Continuous Improvement Through Innovation’, we have developed a nationwide 24-hour service delivery strategy that exceeds statutory and legislative requirements, compliance and quality standards, streamlines services and reduces costs.

This is under-pinned with comprehensive industry accreditations including ISO 9001, 14001, 45001 and Cyber Essentials Plus, as well as Constructionline Silver accreditation.

We are experts in integration, we look beyond independent building systems. We treat them as connected and responsive devices which interact with building operators and occupants and give them new levels of visibility, safety, and actionable information to optimise building performance. Our core services include 24/7 Reactive Maintenance via a dedicated Helpdesk, Cleaning, Security and Concierge Services, Planned Preventive Maintenance, 24/7 Bureau Monitoring, Remedial works, Small and Major Project Delivery and Energy Management Services.

Local Authorities.

Empower Your Local Authorities’ Facilities with Confidence and Efficiency

Stay compliant, reduce costs, and enhance the safety and comfort of your buildings.

Managing local authority sites and community spaces is complex—tight budgets, rising compliance demands, and ageing infrastructure all add pressure. From daily maintenance to statutory inspections, even small issues can quickly escalate when resources are stretched.

Ascot Services UK Ltd helps you stay in control.

How We Support You

Our fully managed facilities services remove the burden from your team, ensuring safe, compliant, and efficient operations. We cover everything from planned maintenance and reactive repairs to cleaning, security, grounds care, energy management, and projects—seamlessly integrating with your team.

Our centralised platform gives you real-time visibility of compliance, maintenance, and performance, helping you manage budgets and maintain a clear audit trail with confidence.

Compliance You Can Trust

We uphold the highest standards to protect your organisation, communities, and public funds. Our accreditations include:

ISO 9001 – Quality Management
ISO 14001 – Environmental Management
ISO 25001 – Facilities Management
BICSc – Cleaning Standards
SIA ACS – Security Accreditation

Whether managing one site or a large portfolio, Ascot delivers reliable, compliant, and efficient facilities management—so you can focus on delivering essential services.